Improved Connectivity
Fixed Contacts and Transcript Issues
Improved transcripts and ratings
-Improved Canned Responses with "#" Command
-Improved Connectivity
-Improved Speeds for Larger Accounts
-New Color Scheme
-Improved Canned Responses with "#" Command
-Improved Connectivity
-Improved Speeds for Larger Accounts
-New Color Scheme
-Improved Canned Responses with "#" Command
-Improved Connectivity
-Improved Speeds for Larger Accounts
-Improved Canned Responses with "#" Command
-Improved Connectivity
-Improved Canned Responses with "#" Command
Features -
Improved Visitor Section Filtering
Improved Contact Tabs
Improved Canned Response Section
Improved Notifications
Features -
Improved Visitor Section Filtering
Improved Contact Tabs
Improved Canned Response Section
Features -
Improved Visitor Section Filtering
Improved Contact Tabs
Improved Canned Response Section
Features -
Improved Visitor Section Filtering
Improved Team Chats
Improved Canned Response Variables
Features -
Improved Visitor Section Filtering
Improved Team Chats
Features -
More responsive Visitor Notifications
Better connectivity with Monitoring
Better connectivity with using multiple devices at once
Added Team Chat Section
Improved Operator Images
Features -
More responsive Visitor Notifications
Better connectivity with Monitoring
Better connectivity with using multiple devices at once
Features -
More responsive Visitor Notifications
Better connectivity with Monitoring
Better connectivity with using multiple devices at once
Features -
Improvements made to Notification System and Connection Service as well!
Better sorting and saving for Canned Responses
Fixed Visitor Name Variable to only show first name
Features -
Improvements made to Notification System and Connection Service as well!
Better sorting and saving for Canned Responses
Fixed Visitor Name Variable to only show first name
Features -
Improvements made to Notification System!
Improvements made to Connection Service as well!
Fixed Visitor Name Variable to only show first name
Features -
Improvements made to Notification System!
Improvements made to Connection Service as well!
Features -
Improvements made to Notification System!
Improvements made to Connection Service as well!
Features -
New and Improved Notification System!
(Make sure your Priority for Notifications is set to Urgent)
Added Close Reason to Transcripts
Gifs are now Playable in Chat!
Fixed Incorrect Sounds on newer phones
Features -
New and Improved Notification System!
(Make sure your Priority for Notifications is set to Urgent)
Added Close Reason to Transcripts
Gifs are now Playable in Chat!
Features -
New and Improved Notification System!
Features -
New and Improved Notification System!
Features -
Affiliates has been added to Mobile! (For those who qualify)
File transfer is now available! Send files and images from within the app while chatting.
Message variables are here!
Better image previews!
Deleting transcripts and contacts is now possible from the app.
Bugs -
Performance issues resolved with loading in long chats and coming into the app after a long period of inactivity.
Fixed problems with chat notifications and logout
Features -
Affiliates has been added to Mobile! (For those who qualify)
File transfer is now available! Send files and images from within the app while chatting. You can access your gallery and all saved files all without leaving the app.
Message variables are here!
Better image previews!
Bugs -
Performance issues resolved with loading in long chats and coming into the app after a long period of inactivity.
Fixed problems with chat notifications and logout
Features -File transfer is now available! Send files and images from within the app while chatting. You can access your gallery and all saved files all without leaving the app.Message variables are here!Better image previews!Bugs -Performance issues resolved with loading in long chats and coming into the app after a long period of inactivity.Fixed problems with chat notifications and logout
Features -File transfer is now available! Send files and images from within the app while chatting. You can access your gallery and all saved files all without leaving the app.Message variables are here!Bugs -Performance issues resolved with loading in long chats and coming into the app after a long period of inactivity.Fixed problems with chat notifications and logout
Features -File transfer is now available! Send files and images from within the app while chatting. You can access your gallery and all saved files all without leaving the app.Bugs -Performance issues resolved with loading in long chats and coming into the app after a long period of inactivity.Fixed problems with chat notifications and logoutFixed crash for those who do not have visitors enabled
Features -File transfer is now available! Send files and images from within the app while chatting. You can access your gallery and all saved files all without leaving the app.Improved tagging and history for chats and transcripts!Bugs -Performance issues resolved with loading in long chats and coming into the app after a long period of inactivity.Removed the option of Pure Chat for opening outside links. No longer will that happen!Fixed problems with chat notifications and logout
Features -File transfer is now available! Send files and images from within the app while chatting. You can access your gallery and all saved files all without leaving the app.Improved tagging and history for chats and transcripts!Bugs -Performance issues resolved with loading in long chats and coming into the app after a long period of inactivity.Removed the option of Pure Chat for opening outside links. No longer will that happen!Fixed problems with chat notifications and logout
Features -File transfer is now available! Send files and images from within the app while chatting. You can access your gallery and all saved files all without leaving the app.Improved tagging and history for chats and transcripts!Bugs -Performance issues resolved with loading in long chats and coming into the app after a long period of inactivity.Removed the option of Pure Chat for opening outside links. No longer will that happen!Fixed problems with chat notifications
Features -File transfer is now available! Send files and images from within the app while chatting. You can access your gallery and all saved files all without leaving the app.Improved tagging and history for chats and transcripts!Bugs -Performance issues resolved with loading in long chats and coming into the app after a long period of inactivity.Removed the option of Pure Chat for opening outside links. No longer will that happen!
Features -File transfer is now available! Send files and images from within the app while chatting. You can access your gallery and all saved files all without leaving the app.Improved tagging and history for chats and transcripts!Bugs -Performance issues resolved with loading in long chats and coming into the app after a long period of inactivity.Removed the option of Pure Chat for opening outside links. No longer will that happen!
Features -File transfer is now available! Send files and images from within the app while chatting. You can access your gallery and all saved files all without leaving the app.Improved tagging and history for chats!Bugs -Performance issues resolved with loading in long chats and coming into the app after a long period of inactivity.In rare cases, there could be lost messages if you came in from a push notification. No longer will that happen!
Features -File transfer is now available! Send files and images from within the app while chatting. You can access your gallery and all saved files all without leaving the app.Improved tagging and history for chats!Bugs -Performance issues resolved with loading in long chats and coming into the app after a long period of inactivity.In rare cases, there could be lost messages if you came in from a push notification. No longer will that happen!
Features - File transfer is now available! Send files and images from within the app while chatting. You can access your gallery and all saved files all without leaving the app. Woo!Bugs -There is now a confirmation message for deleting canned responses.Performance issues resolved with loading in long chats and coming into the app after a long period of inactivity.In rare cases, there could be lost messages if you came in from a push notification. No longer will that happen!
Features:Link Summaries are here!File Transfer is coming soon!Bugs:Operator to Operator chats are working once again.
Features:Link Summaries are here!File Transfer is coming soon!
Features - The Android app has been given a facelift!The colors of the app have been updated to match our current branding colorsNew icons added throughout that are easier to seeFaster load times, specifically in VisitorsBugs - Mostly maintenance in this updateFixed issue where crashes could occur if in multiple chats and you switch between them frequentlyFixed crashes occurring when in multiple chats and using app and dashboard simultaneouslyFixed bug with ringtone selection
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